• Your order will leave our house, usually within 24-48 hours.
• Usally we ship with the German Post or with DPD (Deutscher Paketdienst)

• The shipping will be calculated online and will be viewed during the oder process
  • For example ^* (weight of 1 CD has about 0,1Kg, vrt1 has about 1,7kg, vrt2 has 0,9kg)
  • Shipping max. 0,5 kg by german post  6,55 Euro to BE,LU,NL,AT, DK,FI,FR,GR, IT,PL,PT,ES,
  • Shipping max. 2 kg by german post  13,70 Euro to BE,LU,NL,AT, DK,FI,FR,GR, IT,PL,PT,ES,
  • Shipping up to 4 kg with DPD 7,70 Euro to BE,LU,NL,AT,
  • Shipping up to 4 kg with DPD 20,65 Euro to CZ, ES, FI, FR, IT, HU, PL, SE, SI, SK
     
• Delivery of all goods shall be at your cost. The risk in the goods shall pass to you immediately it first leaves our premises. We will take out an insurance policy for items sent to you.
• Unless expressly stated otherwise all indications of delivery times are estimates only. ECA shall not be liable for any loss or damage of any kind suffered by the Customer as a result of the late delivery of any goods.
• Oversea shipping by German Post lasted as regular package about 30 workings days as airmail package about 10 working days
• The German Post offers tracking system on their web site at www.dhl.DE, Please contact us and we will send you the parcel number.
• All prices include VAT within the EU (19% for CD/DVD 7% for books). Companies can enter their VAT ID number and we will charge no VAT. Please note that we need to check each VAT ID number and only accept valid.
• We accept the following payment methods
  • EU-banktransfer, transferring the total amount to our bank account using IBAN
    http://en.wikipedia.org/wiki/International_Bank_Account_Number
    and BIC Code. We will send the goods after receiving the total amount
    Our bank account:
    Account name: ECA Manfred Bergler
    Bank: Raiffeisenbank München-Nord
    IBAN: DE41701694650000800570
    BIC: GENODEF1M08
    For customers outside the EU please notice that you are fully cover the bank transaction fee, so you have to set the details of charges to OUR.
    What are BEN, SHA, OUR payment instructions?
    When you make an international bank (wire) transfer you can choose who pays the transfer charges. BEN, SHA, OUR are codes in a SWIFT instruction, at field 71A "Details of Charges".
    The OUR instruction means you pay all transfer charges. We receive all your payment.
    SHA (shared) means you only pay your bank's outgoing transfer charge. We receive your payment minus the correspondent (intermediary) bank charges.
    BEN (beneficiary) means you do not pay any charge. We receive your payment minus all transfer charges.
    We require all international transfers to us to be made with the OUR instruction. Please follow the Payment Options on your Order.
    
  • You can also pay via PayPal to our PayPal account, PayPal allows creditcard payment and is without fee for buyer.
    More informations about the PayPal account at http://www.paypal.com
  • Additional you can pay through Moneybookers/Skrill with you creditcard, Moneybookers accept all creditcards.
    More informations about Moneybookers at http://www.moneybookers.com

^* This shipping costs are only examples, the actual cost will be calculated in the Online Shop